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Silver Support Subscription

Silver Support Subscription Package

All SoftArtisans support subscription packages include product upgrades, access to support engineers via email, phone and the Web as well as access to online self-help resources, including an extensive knowledge base and peer-supported discussion lists.

Silver Support Benefits:

  • Free major and minor product upgrades
  • Next business day* guaranteed response
  • Five priority incidents per year
  • Up to two named contacts

Silver Support is priced at 15% of product list price with a minimum purchase of $1000. To inquire about SoftArtisans Silver Support subscription package, please contact SoftArtisans.

Contact SoftArtisans


Email: contact@softartisans.com

Toll Free: 1(877)SOFTART (or 763-8278), option 1

International: +1(617)607-8800, option 1


Support Subscriptions Comparison Chart

* SoftArtisans Technical Services business hours are Monday through Friday, 9:00am-5:00pm.