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Support Knowledge Base, Article 815
Product
Archive
Version
1.x and higher
Title
Error: Cannot create a temporary file in the specified path for self-extractable zip file
Problem
Error Type:
SoftArtisans.Archive.1(0x8002009)
Cannot create a temporary file in the specified path 
for self-extractable zip file. 
Solution

When using Archive server-side to open a zip or cab file, Archive will try to create temporary files for zip files in the path specified in by the System Temp variable. This directory will require the NTFS permissions "Read", "Write" and "Modify" for the account specified for your web application in IIS. This account is typically IUSR_[machinename] if anonymous access if specified, but this can be confirmed by checking the security properties of your web application in IIS.

To determine the path specified in your System Temp variable:

  1. Open the Control Panel.
  2. Select "System".
  3. Select the "Advanced" tab.
  4. Click "Environment variables... "
  5. Select "TEMP" from the "System Variables" list.
  6. Click "Edit". The value in the "variable value" field is the path that Archive will use to create temporary files. Locate this directory and set the appropriate permissions.
Created : 3/2/2004 3:55:19 PM (last modified : 3/2/2004 3:55:19 PM)
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