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Support Knowledge Base, Article 737
Product
ImgWriter
Title
Error: "Not enough storage is available to process this command. Not enough memory to perform the operation. Image file could not be saved to the file."
Problem
ImgWriter throws an error when attempting to save a large (for example, 5MB) image.

If the image is streamed to the browser rather than saved to disk, ImgWriter may throw the error, "SoftArtisans.ImageGen.1 (0x80020009) Exception occurred" in this situation.
Solution
ImgWriter is designed to manipulate images that will be presented in a web page; such images are usually less than 100KB. ImgWriter may not be able to process a large image (such as a 5MB file) because of a lack of RAM on your server. To process a 5MB image, ImgWriter will convert it to RGB in order to preserve image quality, which can consume up to 250MB of RAM. This is not a problem with ImgWriter but a result of the amount of memory needed to work with RGB images. The problem can be solved by adding a tremendous amount of RAM to the server, but if you are interested in manipulating files with ImgWriter then a better solution is to start with smaller files.
Created : 9/30/2003 5:14:49 PM (last modified : 9/30/2003 5:14:49 PM)
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