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Support Knowledge Base, Article 236
Product
FileUp
Version
3.X
Title
Error: "Unable to execute the specified command line" when using FileUp auto installation package
Problem
When installing FileUp using the automatic installation package, you may see this error:
Unable to execute the specified command line "d:\temp\pft39f~.tmp\setup.exe" /SMS
The line "d:\temp\..." may vary depending on your server.

This error occurs when 8.3 filename creation is turned off in your system's registry.
Solution
To resolve this error, enable 8.3 filename creation. To do so, make the following changes in your server's registry:

Under this registry tree:

HKEY_LOCAL_MACHINE 
/SYSTEM
  /CURRENTCONTROLSET
    /CONTROL
      /FILESYSTEM
If, NtfsDisable8dot3NameCreation:Reg_Dword is 1, change it to 0.

For more information about 8.3 filename creation issues, see the following URL:

Created : 1/15/2003 12:00:00 AM (last modified : 1/23/2003 8:50:24 PM)
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