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Support Knowledge Base, Article 217
1.x and higher
ERROR: "This Operation is Timed Out. Please Check your Internet Connection and the TimeOut property
When using XFile to transfer files between client and server, if the file is large and/or the connection slow, a timeout error may be received.   Please make careful note of the source of the error.  If the XFRequest object is generating the timeout error (you should see "Error: Source = SoftArtisans.XFRequest.1"), this means that XFile has timed out on the client machine.  Some customers are confused because they have increased the server's timeout settings (script timeout and/or session timeout) and yet they continue to get this error message.  If XFile has timed out, the connection will be terminated regardless of the server settings.  XFile has a default timeout setting of 90 seconds.
If you anticipate large file transfers and/or transfers over a slow connection, you should increase the timeout settings for the server AND for XFile on the client


To determine the necessary value of Timeout, you can use the following formula:

FileSize/ModemSpeed = MinimumUploadTime

For example, to determine the minimum upoad time for a 1 MB (megabyte) file through a 56Kbps (Kilobits per second) modem, use,

1 MB / (56 Kilobits/8)

Note: Divide 56 Kilobits by 8 to convert bits to bytes (1 byte = 8 bits).


Created : 6/17/2003 12:26:36 PM (last modified : 6/17/2003 12:26:27 PM)
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