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Support Knowledge Base, Article 210
Product
FileManager
Version
1.x, 2.x
Title
SoftArtisans.FileManager.1 error '80020009' A required privilege is not held by the client.
Problem
When an application is run out of process, the IWAM_ account is used for authentication. If IWAM_ does not have the right to "Act as part of the operating system," this error will occur.

Solution
Grant the IWAM_ account the right to "Act as part of the operating system":

Instructions for NT Operating System:
1. Open "User Manager for Domains" ("User Manager" if you are using a Workgroup network).
2. Select User Rights from the Policies Menu.
3. Enable the "Show advance user rights" checkbox.
4. Select "Act as part of the Operating System" from the dropdown list of rights.
5. Add the IWAM_ account to this list.
6. Click OK and close the User Manager.

Instructions for Windows 2000 Operating System:
1. Start
2. Settings
3. Control Panel
4. Administrative Tools
5. Local Security Settings
6. User Rights Assign
7. Double-click on "Act As Part of the Operating System"
8. Click "Add"
9. Select IWAM account from the list
10. Click "OK"

Reboot the server. The server must be rebooted for these changes to take effect.

Created : 12/1/2002 12:00:00 AM (last modified : 5/5/2003 12:13:58 PM)
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