Home     Products      Support      Corporate     Sign In 
Support Knowledge Base, Article 173
Product
FileUp
Version
3.1.1.4
Title
Error: The library file "SAFUpMon.dll" specified for the "SAFileUpMon" service could not be opened
Problem
In version 3.1.1.4 of FileUp, the included SAFUpMon.dll, which provides the ability to add counters to the Performance Monitor, had a bug which can cause the following error to appear in the event viewer:

Event Detail: The library file "SAFUpMon.dll" specified for the "SAFileUpMon" service could not be opened. Performance for this service will not be available.

Solution
Upgrade FileUp to a version greater than 3.1.1.4. After downloading a free or purchased upgrade (if you are a licensed user of version 3.x, you can get a free upgrade to 3.4.7). follow the instructions in KB article #118 for uninstalling and reinstalling FileUp properly. If you wish to only change the SAFUpMon.dll, you can temporarily install FileUp on a different machine and copy the one dll over to your webserver:

1) Stop the webserver completely:
At the command prompt, type "net stop iisadmin /y"

2) Unregister the old dll:
At the command prompt, navigate to the directory with the SAFUpMon.dll by typing "cd WINNT\system32"
Type "regsvr32 /u safupmon.dll"
(if step fails, it just means the dll was not properly registered in the first place. Proceed with the next step)

3) Paste the new dll over the old one in the WINNT\system32 directory.

4) Register the new dll by typing "regsvr32 safupmon.dll"

5) Restart the webserver: Type "Net start W3svc"

Created : 12/1/2002 12:00:00 AM (last modified : 7/15/2003 1:31:57 PM)
Rate this article!
 
Comments