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Support Knowledge Base, Article 1272
Product
FileUpEE
Version
5
Title
Collecting debug information with FileUpEE's DebugLevel and DebugLogFile registry keys
Problem
FileUpEE provides a way to collect debug logging information during an upload and/or download processing using two registry keys: Debuglevel and DebugLogFile. Using these keys you can create a log file and monitor all the activity of the FileUpEE's objects during file transfers.

These registry keys are not created automatically by the FileUpEE’s installer. They have to be added manually into the registry.
Solution
Below are the steps to add these Debuglevel and DebugLogFile keys into the registry:
  1. In Registry Editor go to the "\HKEY_LOCAL_MACHINE\SOFTWARE\SoftArtisans\FileUpEe\Parameters" folder
    • Note: If your server is 64-bit, make sure to use the 32-bit version of the registry editor (usually found at "C:\Windows\SysWOW64\regedt32.exe") rather than the default registry editor.
  2. To add the DebugLevel key, right-click the “Parameters” subfolder, select “New > DWORD Value”, enter the key’s name (it will be Debuglevel) and set it to a value from 0 to 4.(0= Off, 1= Errors, 2= Warnings, 3= Info, 4= Verbose). Usually setting the debug level to "2" generates sufficient logging information. To collect further information such as the "request" file itself that is being processed by FileUpEE, it is recommended to set it to "3".
  3. To add the DebugLogFile key, right-click the “Parameters” subfolder, select “New > String Value”, enter the key’s name (it will be DebugLogFile) and set its value to the full path of the log file that will be generated in your filesystem. This directory must already exist and it must have Read/Write/Modify permissions for the account that your FileUpEE application is running under.
  4. Reset IIS by typing "iisreset" at the command line.
Created : 2/15/2008 10:13:11 AM (last modified : 9/7/2011 1:04:28 PM)
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