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Re: Error retrieving product key: General license key exception: Product key not installed

Thread Starter: Jeby   Started: 05-23-2013 7:06 AM   Replies: 1
  23 May 2013, 7:06 AM
Jeby is not online. Last active: 5/23/2013 7:18:18 AM Jeby

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Error retrieving product key: General license key exception: Product key not installed
Hello Team,

I am using the "SoftArtisans.OfficeWriter.ExcelWriter" version 8.1.0.3976 in one of our applications and we getting getting the below error while trying to export to excel.

"Failed to submit to AP: General license key exception: Error retrieving product key: General license key exception: Product key not installed"

"ExportDataToExcel error: General license key exception: Error retrieving product key: General license key exception: Product key not installed".

Please enlighten me how to rectify this issue.


Regards,
Jeby
  
  09 Jul 2013, 12:05 PM
AlisonB is not online. Last active: 10/30/2013 3:15:24 PM AlisonB

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Joined on 07-21-2010
Posts 124

SoftArtisans Technical Services Support team
Re: Error retrieving product key: General license key exception: Product key not installed
Hello Jeby,

The OfficeWriter forums have been replaced with other online resources that are available to address all of your OfficeWriter questions and issues. Please check out our informational page: http://www.officewriter.com/support.

This thread will now be locked.

Best Regards,
Alison
SoftArtisans Technical Services

Alison B.
SoftArtisans Technical Services
  
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