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XFile's Fileprogress not displaying on Windows 8 64 bit on client side.

Thread Starter: prdp   Started: 06-28-2013 4:27 AM   Replies: 6
  28 Jun 2013, 4:27 AM
prdp is not online. Last active: 7/4/2013 11:45:30 PM prdp

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Joined on 06-28-2013
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XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
This website is working fine for years now and we recently noted that the fileprogress dll of XFile will not load/ display progress window on the client side while uploading a file especially on Windows8 64bit edition. The FileProgress will not display but the file gets uploaded without any issues.

The file progress works fine without any errors on the client side for other operating systems for e.g. windows xp/ 7(32 and 64bit) and on IE 8/9/10

------------------------
Server side Information
------------------------

Server Side Code: Asp.Net
Server: Windows server 2008 R2 with IIS7
XFILE Version: 2.5.3.2153

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Client side information
-----------------------

System: Windows8 64 Bit
Browser: IE10 (desktop version/ tried both on )
Browser version: 10.0.9200.16599


FYI.....
I have found the below demo upload page, but It didn't help me as it is the same issue as stated above(still not able to view the progress bar)

http://demo.softartisans.com/FileTransfer/XFile/Upload/AXFFile.asp


Any other suggestions on what I can do to get this progress control Working?

Thanks,
Pradeep.M



  
  28 Jun 2013, 1:12 PM
Joy_M is not online. Last active: 6/3/2014 2:57:00 PM Joy_M

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Joined on 12-15-2004
Posts 579

SoftArtisans Technical Services Support team
Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Hi,

We can look into this, but I don't have a time estimate. Are you using FileUp on the server? If so, one possible workaround would be to use FileUp's server-side progress indicator rather than XFile's progress indicator. The server-side progerss indicator will show the progress of the entire upload, but if you are uploading multiple files in one request, it will not show the progress of each individual file. Here is a tutorial about how to create a custom progress indicator using FileUp's FileUpProgress object: http://docs.softartisans.com/FileUp/5.3.1/

Please let us know if this is helpful.

Thanks,

Joy
  
  29 Jun 2013, 12:25 AM
prdp is not online. Last active: 7/4/2013 11:45:30 PM prdp

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Joined on 06-28-2013
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Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Hi,

we are currently allowing the multiple files to be uploaded... So the above option will not suit us.

Upgrading to the current version is not an option for us right now, as we have all our client base adjusted to the 2.5.3 version and moreover the above issue is only on Win8 where the controls fail to work. So at this time it would be easy for us to just fix the current issue and move on instead of upgrading to a newer version.

Anyways we will give the above method a try...


Thanks,
Pradeep.M






  
  03 Jul 2013, 2:36 PM
Joy_M is not online. Last active: 6/3/2014 2:57:00 PM Joy_M

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Joined on 12-15-2004
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SoftArtisans Technical Services Support team
Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Hi,

5.4 is the latest version of FileUp. but 2.5.3 is the current version of Xfile, so it sounds like you are already on the latest version of at least XFile. To clarify, FileUp's server-side progress indicator does handle multiple file uploads, it just doesn't show individual progress for each file.

Best,
Joy
  
  03 Jul 2013, 2:38 PM
Joy_M is not online. Last active: 6/3/2014 2:57:00 PM Joy_M

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Joined on 12-15-2004
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SoftArtisans Technical Services Support team
Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Does the browser version make any difference on Windows 8? What happens if you set IE 10 to IE 9 compatibility mode?
  
  04 Jul 2013, 11:31 PM
prdp is not online. Last active: 7/4/2013 11:45:30 PM prdp

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Joined on 06-28-2013
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Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Hi,

It doesn't make any difference if we set the compatibility mode to IE9.

Thanks,

  
  11 Jul 2013, 1:58 PM
Joy_M is not online. Last active: 6/3/2014 2:57:00 PM Joy_M

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Joined on 12-15-2004
Posts 579

SoftArtisans Technical Services Support team
Re: XFile's Fileprogress not displaying on Windows 8 64 bit on client side.
Thanks for testing compatibility mode. We will try to reproduce the problem here. I don't have a time estimate. In the meantime, I would recommend creating your own HTML/JavaScript client-side progress indicator using XFile's progress event rather than using the ActiveX progress indicator. XFile can provide all the necessary information to create a progress indicator that does whatever you would like. The current installers for FileUpPE and XFile include an ASP.NET XFile sample that has a custom HTML progress indicator. You can use this as an example. Please let us know if this helps.

Joy
  
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