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Silver Support Subscription Package
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All SoftArtisans support subscription packages include product
upgrades, access to support engineers via email, phone and
the Web as well as access to online self-help resources, including
an extensive knowledge base and peer-supported discussion lists.
Silver Support Benefits:
- Free major and minor product upgrades
- Next business day* guaranteed response
- Five priority incidents per year
- Up to two named contacts
Silver Support is priced at 15% of product list price with
a minimum purchase of $1000. To inquire about SoftArtisans
Silver Support subscription package, please contact SoftArtisans.
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Contact SoftArtisans
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Email: contact@softartisans.com
Toll Free: 1(877)SOFTART (or 763-8278), option
1
International: +1(617)607-8800, option 1
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Support Subscriptions
Comparison Chart
* SoftArtisans Technical Services business hours are Monday
through Friday, 9:00am-5:00pm. | 
