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Support Knowledge Base, Article 72
Product
FileManager
Version
1.x,2.x
Title
SA-FileManager unable to register if 8.3 filename creation is shut off
Problem
During the standard installation or while trying to register safilemanager.dll manually using RegSvr32.exe, the registration will fail when 8.3 file name support is turned off using the System Policy Editor.
Solution
There are two possible solutions for this problem:
  • Turn on long file name support using the System Policy Editor. Open the Start menu, select Run, type regedt32, and click OK. Select the HKEY_LOCAL_MACHINE window. Open,
    /SYSTEM
      /CURRENTCONTROLSET
        /CONTROL
          /FILESYSTEM
    If, NtfsDisable8dot3NameCreation:Reg_Dword is 1, change it to 0.

    Then restart your server for the changes to take affect.

  • Move safilemgr.dll to a folder which fits the 8.3 file naming convention, and rename it so that it fits the 8.3 file naming convention as well.
Created : 12/1/2002 12:00:00 AM (last modified : 5/10/2001 3:24:00 PM)
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